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Privacy Policy

At Willtures, we are dedicated to delivering a high standard of customer service, which naturally extends to our responsibility of safeguarding your privacy. The purpose of this document is to offer insights into how Willtures collects, uses, and discloses your personal information.

The way we gather personal information

Our process for gathering personal information at Willtures involves several methods:

  1. We collect information directly from you, which can occur through phone calls, written correspondence, or when you voluntarily provide your personal details on our websites.

  2. Information is obtained from third parties, including our affiliated companies, credit reporting agencies, or your designated representatives.

  3. We access publicly available sources of information.

  4. We maintain our own records documenting your usage of our products and services.

  5. We collect information when required by legal obligations.

Usage of your personal information

We may use your personal information for the following purposes:

  1. To deliver the services you require.

  2. To administer and oversee those services, encompassing charging, billing, and debt collection.

  3. To notify you about potential enhancements to the services we offer you.

  4. To conduct appropriate credit-worthiness checks.

  5. To conduct research and enhance our services.

  6. To gain insight into your information and communication preferences, facilitating the provision of improved services.

Additionally, Willtures may use your personal information for marketing its products and services to you. If you prefer not to receive marketing communications from us, please contact us via the Contact Us form on our website at

Disclosure of your personal information

To provide the products and services you need, Willtures may share your personal information with external organisations. These organisations include:

  • Outsourced service providers.

  • Your representatives, such as authorised representatives or legal advisors.

  • Credit providers for credit-related purposes, such as assessing creditworthiness, credit ratings, credit provisioning, and financing.

  • Our professional advisors, including accountants, auditors, and lawyers.

  • Government and regulatory authorities and other entities when mandated or authorised by applicable law.

Access to your personal information

You have the right to access your personal information, with certain legal exceptions in mind. If you wish to exercise this right, please inform us. For security purposes, you may be asked to submit your request in writing.


If you have any questions in relation to our privacy policy please use the Contact Us form (below) on our website at

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